Privacy Policy: How We Handle Your Information

Last updated: October 2026

This Privacy Policy describes how Poundsneutral Plumbing ("we", "us") gathers, uses and passes along information when you browse poundsneutral.blog, call the phone number shown here or send in a form. It is a general template. It is not legal advice.

What We Gather From You

Some details come straight from you. When you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your plumbing problem.

Some details are collected automatically while you use the site. These may include your IP address, browser type, device type, the pages you view and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing reasons.

Why We Use It

We use your information to:

• Match you with an independent plumbing provider that works in your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Understand how people use this website and our phone lines
• Make the website and the service better
• Follow the law and stop fraud or misuse

Who Receives It

Poundsneutral Plumbing is a referral service. When you ask for help, we share your contact details and request information with one or more independent providers or marketing partners. This lets them contact you about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking companies. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Site Analytics

This website may use cookies and similar tools to see how visitors use the pages. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to ask to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@poundsneutral.blog. We may need to confirm who you are before we act on it.

Keeping Information Safe

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We hold on to information only as long as we need it for the purposes above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top tells you when it last changed.

Reach Us

Have a question about this policy? Email contact@poundsneutral.blog.